Hello,
I am Shilpa Pillai, an avid learner and seeker of adventure with a background in Computer Science and Engineering. As a Senior Product Consultant, I have worked with Fortune 500 clients across various continents, which has enriched my understanding of diverse business landscapes. Currently, I am pursuing a Master of Science in Engineering Management at Syracuse University, focusing on merging client engagement with technology and analytics to create impactful products. Described as goal-oriented with a passion for innovation, I enjoy maintaining a healthy work-life balance by exploring nature, trying different cuisines, staying active, and watching football. My diverse blend of technical expertise, strategic thinking, and dedication propels me forward, both personally and professionally.
Contact me on [email protected]
<aside> 💡 Global Consulting Leader | Data-Driven Product Manager | Lifelong Learner
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AI Stealth Startup - Product Management Intern | Washington, D.C(Remote) | July/2024 - Present
As a Product Management Intern at AI Stealth Startup in Washington, D.C., Founding Product Manager pivotal in steering the product towards success through comprehensive market research, developing go-to-market (GTM) strategies, and driving product discovery. I have crafted detailed product roadmaps and supported the development and launch of MVPs (Minimum Viable Products) and features, all informed by meticulous user research. I have worked closely with cross-functional teams to enhance user experience, ensuring the product vision is effectively translated into tangible deliverables. My role involves a blend of strategic planning and hands-on execution, all aimed at delivering innovative healthtech solutions.
Armstrong Mold Corporation - Lean Six Sigma Consultant (Product Strategy) | Syracuse, New York | Jan/2023 - May/2023
I led a team of 4 to refine the product development lifecycle using RCA via Minitab, boosting efficiency by 20%. I also identified and eliminated operational inefficiencies, implementing lean processes and saving $80K annually. Additionally, I analyzed and corrected project plan deviations using 3-point estimation, aligning with budgets and agile strategies.
Quinnox Consultancy Services - Senior Product Consultant | Bengaluru, India | March/2021 - Aug/2022
Led a cross-functional team of 6 to increase end-to-end collaboration for an e-commerce client by launching a document sharing app, improving weekly user engagement by 20% and reaching 80,000 users. Executed AWS migration for 3 products amid aging infrastructure, achieving enhanced scalability in 6 months. Collaborated with Design, Engineering, Marketing, Data Science, and Analytics teams to address a market alignment gap, leveraging market analysis and agile methodologies, resulting in a 15% increase in product-market fit. Applied a customer-first approach to solve critical software issues via client feedback, achieving a $5M revenue boost. Identified retention issues, executed customer journey mapping using data segmentation, and increased retention by 18%.
Quinnox Consultancy Services - Product Consultant | Bengaluru, India | July/2019 - Feb/2021
Pioneered a B2C product roll out, prioritizing implementation of data-driven dashboards for a 23% productivity boost. Implemented 4 strategic KPIs for 1000 stakeholders, boosting product performance through focused troubleshooting. Streamlined product quality through creation of 10 detailed SOPs, standardizing issue resolution procedures. Conducted cost-benefit analysis, crafting roadmap for 15% adoption increase in 6 months, streamlining development.
Quinnox Consultancy Services - Software Engineer | Bengaluru, India | July/2018 - June/2019
Utilized visualization techniques to drive data-informed decision-making, resulting in a 10% improvement in customer behavior insights. Additionally, developed a customer satisfaction mapping application that increased satisfaction metrics by 30% and improved product features.